Glenpark Pet Hotel Medication and Medical Emergency Policies

No Charge for Once a Day Medication Dispensing

The trained personnel at Glenpark Pet Hotel are happy to provide simple administration of pill or liquid-form prescriptive medicines at no extra charge. Pets requiring further medical attention, including insulin shots, meds more than once per day, dressing changes, or other health-related procedures, will be charged an additional $3 per night.

Medical Emergency Protocols:

If a pet becomes ill or if the state of the pet’s health otherwise requires professional attention, we will engage the services of a veterinarian or give other requisite attention to the pet. Any expenses incurred (including travel costs) shall be paid by the Owner. Every attempt will be made to get the pet to their own vet but if time of day/distance does not permit, we will contact our own on-call vet for the timeliest service. Please advise us of any pre-existing medical conditions on the Guest Registration Form.

Tips and Tricks

Some recommendations to make this the best possible experience for you and your pet (especially first time boarders):

We strongly recommend you check-in your pet at the Hotel during a time when you are not rushed, stressed or anxious for any reason. (i.e. don’t do it in a panic on the way to the Airport running late).

It is important your pet feels your positive energy about what’s going on and for you to leave them feeling upbeat and confident with the experience.

We further suggest that when your pet first comes home you only allow small amounts of food and water for the first few hours until everyone has settled down. The excitement and joy of being reunited with you and going home can be a bit overwhelming for them.

"Best kennel I’ve been to!"
Best Kennel I’ve been to! Had a rough search of Edmonton area kennels and this one is by far the best. Glenpark Pet Hotel treats my dog like he’s family and he gets excited to go there every time I drop him off, which speaks for itself. I wouldn’t feel comfortable leaving him anywhere else now that I’ve found them. I recommend them to all of my friends and family looking for somewhere to leave their pet and be confident they will get the best care. Great People and very accommodating.

~ Brandee - Edmonton, AB
"The very best of care..."
We know that our pets, Maggie and McDuff, receive the very best of care and attention when they’re at Glenpark Pet Hotel and Suites! It’s always a comfort to us to know that they are receiving the same love as when we’re home. Thanks to the Glenpark Pet Hotel and Suites team for everything you do!

~ Blair and Linda Lundy – Leduc, AB
"By far the best kennel..."
This is by far the best kennel for dogs. The staff is very attentive, our dog looks forward to her stay as she gets very excited on the drive out there. These people know and understand dogs well. Our dog comes home not smelling like a kennel and her stuff is well looked after. I have no hesitation to recommend this facility.

~ Tammy H. – Leduc, AB
"Glenpark is the best I have found..."
I have taken my 3 dogs to many boarding facilities over the years and Glenpark is the best I have found. One of my dogs is blind and another has a heart condition. They are always very considerate of my pets special needs and go out of their way to make sure that I feel comfortable leaving them. I always get an update about their stay on pick up and I appreciate hearing how it all went. They are always friendly, they remember my dogs and greet them by name, and my dogs always seem happy to go and happily tired out coming home. I will never take my dogs anywhere else.

~ Erin G. – Edmonton, AB
"Recommended by a friend..."
This place was recommended by a friend and what a fabulous recommendation it was. Not only was the staff super friendly and truly pet lovers but they treated the dogs like royalty. I have 2 dogs and they went for their first trip at Christmas time. We will definitely be bringing them back sooner than later.

~ Carly Leslie – Edmonton, AB
"My dog Norman loves it..."
My whole family takes their pets to Glenpark whenever there is a big vacation. My dog Norman loves it and always come home super clean and happily tired. It’s a bit of drive from the city but totally worth it for how happy my dog is when we leave him and pick him up.

~ Sarah Meyer
"So much fun..."
“I had so much fun at your Hotel! I can’t wait for Mommy & Daddy to go away again! (you give me more treats ?). See you again soon...”

~ Spike the dog

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