Glenpark Pet Hotel First Time Guest Information
More than a Boarding Kennel, a complete pet care centre
Welcome to Glenpark Pet Hotel! Our conscientious staff are looking forward to meeting you and your furry family members. We are dedicated to your pets' safety while you are away, and need to learn as much as we can about them to ensure the best of care specific to your pets' individual needs.
For you to share what we need to know about Fido and friends, we have established a procedure for booking a room that streamlines the process for all of our new clients..
STEP 1: Ensure you have your pets' vaccination records up to date, for the health and safety of all our guests.
STEP 2: Review our website, particularly the page with our FAQs. Frequently Asked Questions.
STEP 3: Fill in the New Guest Folio form to let us know how best to keep your critters happy and content during your absence. To ensure individualized care for all your little buddies, please fill out a form for each pet you want us to host. New Guest Folio
STEP 4: Complete the Express Reservation Form to advise us of the dates you want set aside for your pets' stay and any extras, such as a luxury suite, you want us to provide. EXPRESS Reservation Form
Don't forget to choose from among our impressive array of animal services
- Premium perks like extra-long tuck-in time
- Hair grooming and nail care
- Pet training service
- Daily play and snuggle time
- Pet pick-up and deliver home service
- Airport rendezvous service
- Animal Air Cargo service
If you have any questions not covered by the information contained on our website, please do not hesitate calling our information line at 780-387-2343 or use the handy message form on our contact page. Contact Page
"Best kennel I’ve been to!"
Best Kennel I’ve been to! Had a rough search of Edmonton area kennels and this one is by far the best. Glenpark Pet Hotel treats my dog like he’s family and he gets excited to go there every time I drop him off, which speaks for itself. I wouldn’t feel comfortable leaving him anywhere else now that I’ve found them. I recommend them to all of my friends and family looking for somewhere to leave their pet and be confident they will get the best care. Great People and very accommodating.
~ Brandee - Edmonton, AB
"The very best of care..."
We know that our pets, Maggie and McDuff, receive the very best of care and attention when they’re at Glenpark Pet Hotel and Suites! It’s always a comfort to us to know that they are receiving the same love as when we’re home. Thanks to the Glenpark Pet Hotel and Suites team for everything you do!
~ Blair and Linda Lundy – Leduc, AB
"By far the best kennel..."
This is by far the best kennel for dogs. The staff is very attentive, our dog looks forward to her stay as she gets very excited on the drive out there. These people know and understand dogs well. Our dog comes home not smelling like a kennel and her stuff is well looked after. I have no hesitation to recommend this facility.
~ Tammy H. – Leduc, AB
"Glenpark is the best I have found..."
I have taken my 3 dogs to many boarding facilities over the years and Glenpark is the best I have found. One of my dogs is blind and another has a heart condition. They are always very considerate of my pets special needs and go out of their way to make sure that I feel comfortable leaving them. I always get an update about their stay on pick up and I appreciate hearing how it all went. They are always friendly, they remember my dogs and greet them by name, and my dogs always seem happy to go and happily tired out coming home. I will never take my dogs anywhere else.
~ Erin G. – Edmonton, AB
"Recommended by a friend..."
This place was recommended by a friend and what a fabulous recommendation it was. Not only was the staff super friendly and truly pet lovers but they treated the dogs like royalty. I have 2 dogs and they went for their first trip at Christmas time. We will definitely be bringing them back sooner than later.
~ Carly Leslie – Edmonton, AB
"My dog Norman loves it..."
My whole family takes their pets to Glenpark whenever there is a big vacation. My dog Norman loves it and always come home super clean and happily tired. It’s a bit of drive from the city but totally worth it for how happy my dog is when we leave him and pick him up.
~ Sarah Meyer
"So much fun..."
“I had so much fun at your Hotel! I can’t wait for Mommy & Daddy to go away again! (you give me more treats ?). See you again soon...”
~ Spike the dog