Start Here to Reserve a Room for Your Pet
For new and returning guests.
Please fill in the required fields so we can to get in-touch with you to confirm your reservation request within 24 hours.
Reservations, Terms & Conditions
FOR RESERVATIONS: Please call us at (780) 387-2343 or email us your reservation request by using the form on the website. We will then return call/email your confirmation. All we need is: your contact info, the dates of check in/out, number of guestrooms/suites required, guest(s) name and age & breed/size.
1st Time Guests; please complete our Guest Folio form where we collect all other info we need, such as emergency contacts and usual care routines. We’ll require this form at check-in time. You can complete it on the website. We will keep this form on file for future visits and you can update the information as necessary.
Please be aware of:
Cancellation / No Show Policy:
We ask you to provide minimum 48 hours notice of cancellation or a 2-night fee will apply on your account.
Early Check-out Policy:
Please provide minimum 24 hours notice should you wish to collect your pet earlier than their scheduled check-out date. If no notice is provided, you will be charged for the night of pickup.
Proof of vaccination requirements:
See “Vaccinations, Health & Wellness” for more details.
Long term stay discount – 10% for extended visits over 30 days but must be pre-paid.
Work-out-of towner Discount - 10% off for clients who require our services very frequently but often short notice and varying length of visits – negotiable based on service volume requirements. Accounts must be kept current and pre-payment required for initial visit.
Military Discount - 10% off for all Military personnel, Veterans, protective services personnel and COVID essential workers. Our nation's brave soldiers, veterans and daily protectors are well respected and appreciated here.
Single night stay (min-change) rates:
While we are happy to provide single night accommodation we just can’t do it for just a 1 night fee. Due to large amount of fuss and effort we apply to every visit we require a minimum charge for our services.
One (single) cat - $40
Two cats sharing - $60
One dog - $50
Two dogs sharing - $80
- PAYMENT BY CASH OR CHEQUE OR E-TRANSFER ONLY.
- FOR FIRST-TIME GUESTS WE REQUEST PAYMENT AT CHECK-IN.
- ALL ACCOUNTS MUST BE PAID IN FULL PRIOR TO CHECK-OUT.
"Best kennel I’ve been to!"
Best Kennel I’ve been to! Had a rough search of Edmonton area kennels and this one is by far the best. Glenpark Pet Hotel treats my dog like he’s family and he gets excited to go there every time I drop him off, which speaks for itself. I wouldn’t feel comfortable leaving him anywhere else now that I’ve found them. I recommend them to all of my friends and family looking for somewhere to leave their pet and be confident they will get the best car...
"The very best of care..."
We know that our pets, Maggie and McDuff, receive the very best of care and attention when they’re at Glenpark Pet Hotel and Suites! It’s always a comfort to us to know that they are receiving the same love as when we’re home. Thanks to the Glenpark Pet Hotel and Suites team for everything you do!
"By far the best kennel..."
This is by far the best kennel for dogs. The staff is very attentive, our dog looks forward to her stay as she gets very excited on the drive out there. These people know and understand dogs well. Our dog comes home not smelling like a kennel and her stuff is well looked after. I have no hesitation to recommend this facility.
"Glenpark is the best I have found..."
I have taken my 3 dogs to many boarding facilities over the years and Glenpark is the best I have found. One of my dogs is blind and another has a heart condition. They are always very considerate of my pets special needs and go out of their way to make sure that I feel comfortable leaving them. I always get an update about their stay on pick up and I appreciate hearing how it all went. They are always friendly, they remember my dogs and greet th...
"Recommended by a friend..."
This place was recommended by a friend and what a fabulous recommendation it was. Not only was the staff super friendly and truly pet lovers but they treated the dogs like royalty. I have 2 dogs and they went for their first trip at Christmas time. We will definitely be bringing them back sooner than later.
"My dog Norman loves it..."
My whole family takes their pets to Glenpark whenever there is a big vacation. My dog Norman loves it and always come home super clean and happily tired. It’s a bit of drive from the city but totally worth it for how happy my dog is when we leave him and pick him up.
"So much fun..."
“I had so much fun at your Hotel! I can’t wait for Mommy & Daddy to go away again! (you give me more treats ?). See you again soon...”